Browsing Category : Interview

happy-elves-xmas

How Happy Elves Saved Christmas This Year


“The workshop was in crisis in 2015. None of us felt like working” Carol Singalot shared this revealing truth with us. She’s the Head of Production at Santa’s Workshop Inc., and witnessed the meltdown in elves’ engagement and productivity last year. Bloomberg and other major news outlets reported on the effect: retail sales closed at their weakest last Christmas since…

OCBC People Analytics

EXCLUSIVE INTERVIEW: Setting Up People Analytics at OCBC Bank


This post was first published in Forbes on 16 Oct 2016. Is it possible to predict if your team’s best performer is going to leave you in six months? Or if that unassuming interview candidate is going to be your “rockstar” trader within the year? In a few companies in Asia, you can. Welcome to the world of people analytics.…