Browsing Category : Management

2017 Ultimate Guide to Employee Engagement

2017 Ultimate Guide to Employee Engagement


Do you know that actively disengaged employees cost the U.S. between US$450 billion to US$550 billion each year in lost productivity? According to a Gallup report, they are more likely to steal from their companies, negatively influence their coworkers, miss workdays, and drive customers away. It all comes down to the lack of employee engagement.  Organisations with an average of…

7 Ways to Rock Your Performance Review


For many companies, it’s that time of the year again. Bonus season. It’s hard to decide which is worse: explaining a bonus payout to staff who think they should’ve done better, or listening to your boss giving you reasons why you didn’t qualify for a better payout. However, as much as everyone loathes doing performance reviews, they are a necessary…

Learning-culture

Build A Company Culture Of Learning With This Critical Ingredient


This post was first published in Forbes on 15 Jan 2017. Why should leaders build a company culture that learns? Partly, to compete fiercely and partly just to survive. With the average lifespan of an average S&P 500 company falling from 67 years to just 15 years today, the marketplace is much more unforgiving towards companies that take too long to…

Appreciation-language

The Forgotten Language All Effective Leaders Must Learn


This is a guest post by Dr. Paul White and Jasmine Liew. Most employees across the world today don’t feel valued at work. Supervisors know that their team members are “doing more with less”, feeling stressed, unmotivated and many times, are approaching burnout. Predominately, monetary incentives, increments and promotions have been a common way of recognising staff. However, in today’s…

How to Give Effective Performance Appraisals


Last updated: 14 December 2016 HR professionals, managers and employees groan inwardly at the mention of performance appraisals. Yet, annual performance appraisals continue to dominate the workplace. But do we need them? Annual performance appraisals are no longer useful Most performance appraisals are a waste of time and money. For example, Adobe realised that to assess its 11,000 employees, it required its…

Stop Targeting Employee Retention – Do this instead


With the realisation that most products, services and technologies can be copied and even refined over time, the one thing that can give a business its sustainable competitive advantage is its workforce. And with the high costs and disruption involved in turnovers, approximately equivalent to “six to nine months of an employee’s salary” , Employee Retention remains one of the key…

Quick Wins

The Truth About the Secret Psychology of Quick Wins


Last updated: 11 Oct 2016 The psychology of quick wins has become popular these days among business leaders, behavioural economists and psychologists. The idea is rather simple. If employees see quick yet incremental progress in their work (which get celebrated as “wins”), they will feel motivated, be more engaged and, ultimately, become more productive. The theory of repeating certain behaviour followed…

Bankrupt Leadership

3 Surefire Ways to Bankrupt Your Leadership


This post was originally published in Forbes on 29 Sep 2016. Leaders, face it. We’ve all been there. “You’re not a perfect fit, but we need warm bodies in this role urgently…” “I won’t fire you since you’ve been with us for 25 years…” “I’ll close an eye to massive attrition in your team, since you’re bringing in the numbers…”…

Prevent Conflict

10 Insanely Practical Ways to Manage Conflict at Work


Last modified: 21 Sep 2016 In today’s workplace, diversity is more common than ever. People from varying backgrounds, education, interests, gender, ethnicity, religious, political views, location and more, come together to work. As such, conflicts are inevitable and as management it is part of the job to manage conflict at work. In fact, some Human Resource managers report spending 24 to 60…

5 Cognitive Biases

5 Cognitive Biases that can Fail You as a Leader


Last updated: 13 Sep 2016 Did you know that we make hundreds or even thousands of decisions every day? From which shoes to wear to massive business decisions that could impact the lives of thousands of employees. So how do we really make these decisions? What are some cognitive biases to beware of and how can we maximise the chance…