Grab These 5 HR Opportunities in 2017


This article was first published in Forbes on 12 Dec 2016, and has been adapted for this blog. You can view the original here.  Change is afoot in the Asian workplace. Change with seismic impact. I attended seven different human resources (HR) related events last November as a speaker, panelist, event partner, and delegate. Overall, there was some apprehension for economic headwinds coming…

happy-elves-xmas

How Happy Elves Saved Christmas This Year


“The workshop was in crisis in 2015. None of us felt like working” Carol Singalot shared this revealing truth with us. She’s the Head of Production at Santa’s Workshop Inc., and witnessed the meltdown in elves’ engagement and productivity last year. Bloomberg and other major news outlets reported on the effect: retail sales closed at their weakest last Christmas since…

How to Give Effective Performance Appraisals


Last updated: 14 December 2016 HR professionals, managers and employees groan inwardly at the mention of performance appraisals. Yet, annual performance appraisals continue to dominate the workplace. But do we need them? Annual performance appraisals are no longer useful Most performance appraisals are a waste of time and money. For example, Adobe realised that to assess its 11,000 employees, it required its…

Stop Targeting Employee Retention – Do this instead


With the realisation that most products, services and technologies can be copied and even refined over time, the one thing that can give a business its sustainable competitive advantage is its workforce. And with the high costs and disruption involved in turnovers, approximately equivalent to “six to nine months of an employee’s salary” , Employee Retention remains one of the key…

Quick Wins

The Truth About the Secret Psychology of Quick Wins


Last updated: 11 Oct 2016 The psychology of quick wins has become popular these days among business leaders, behavioural economists and psychologists. The idea is rather simple. If employees see quick yet incremental progress in their work (which get celebrated as “wins”), they will feel motivated, be more engaged and, ultimately, become more productive. The theory of repeating certain behaviour followed…

Bankrupt Leadership

3 Surefire Ways to Bankrupt Your Leadership


This post was originally published in Forbes on 29 Sep 2016. Leaders, face it. We’ve all been there. “You’re not a perfect fit, but we need warm bodies in this role urgently…” “I won’t fire you since you’ve been with us for 25 years…” “I’ll close an eye to massive attrition in your team, since you’re bringing in the numbers…”…

Riveting Stuff I Learnt at Bloomberg on HR Innovation


Last updated: 29 Sep 2016 This week, I had the privilege of being a panelist at the latest round of the Bloomberg Thought Leadership Series on HR Innovation. Despite being neck-deep in the space, I felt very humbled by the experience and expertise in the audience. The hosts and my fellow panelists were all extremely knowledgeable and willing to share…

Prevent Conflict

10 Insanely Practical Ways to Manage Conflict at Work


Last modified: 21 Sep 2016 In today’s workplace, diversity is more common than ever. People from varying backgrounds, education, interests, gender, ethnicity, religious, political views, location and more, come together to work. As such, conflicts are inevitable and as management it is part of the job to manage conflict at work. In fact, some Human Resource managers report spending 24 to 60…