Singapore, 12 December 2024 — The workplace is evolving rapidly, with HR leaders navigating technological breakthroughs, shifting employee expectations, and the complexities of a multigenerational workforce. EngageRocket’s latest report, HR Outlook 2025: Bridging Gaps, Building Futures, delves into three pivotal trends reshaping the world of work and offers strategic insights for organizations to thrive in this dynamic environment.
Drawing from extensive research—including interviews with global senior HR leaders and analysis of millions of employee survey responses—the report highlights:
1) While employees ride the hype around AI, leaders are more cautious on organization-wide adoption
Generative AI is gaining traction among employees, with 75% of global knowledge workers utilizing AI tools. However, organizational leaders exhibit caution in widespread adoption due to concerns about ethics, transparency, and workforce preparedness. EngageRocket outlines strategies for HR to lead responsible AI integration, emphasizing the establishment of ethical guidelines, governance structures, and redefining ROI to encompass AI’s broader organizational value.
2) Focus on skills as they evolve faster than credentials in our rapidly changing environment
The swift pace of technological advancement has prompted organizations to prioritize skills such as adaptability, problem-solving, and AI proficiency over traditional degrees. The report advocates for implementing “fit-for-role” assessments, continuous upskilling, and promoting internal mobility to cultivate a future-ready workforce capable of meeting modern workplace demands.
3) Empowering Gen X leaders (43 to 58 years old in 2024) to lead a multigenerational workforce
Gen X leaders, who comprise 36% of the global workforce and hold a majority of leadership positions, are instrumental in bridging generational divides within teams. EngageRocket recommends tailored leadership development programs, mentorship initiatives, and leveraging data-driven strategies to equip these leaders with the tools necessary to navigate diverse generational priorities and foster collaboration.
“2025 marks a turning point where HR is no longer just adapting to change—it’s driving it. With generative AI reshaping workflows, skills becoming the new currency, and generational diversity defining workplace dynamics, HR leaders must embrace this opportunity with vision, integrity, and a people-first approach.”
— Dorothy Yiu, CEO & Co-founder at EngageRocket
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About EngageRocket:
Founded in 2016, EngageRocket is Asia’s leading employee experience technology provider, dedicated to helping companies improve employee engagement, retention, and performance through real-time, actionable insights. EngageRocket supports global organizations across 18+ countries and is IMDA-accredited.