Recent Blog Posts 

Employee Net Promoter Score (eNPS) and Employee Experience

Posted by Rachel Lim on Apr 5, 2019 3:05:37 PM

Employee and Customer Loyalty aren’t they the same thing?

Ever wondered why employee loyalty is so important, and how it relates to customer loyalty? After all - the NPS (Net Promoter Score) and the eNPS score (Employee Net Promoter Score) - are calculated in the same manner. Both scores are valuable for the company’s progress and wellbeing. But how? And what’s the link between them?

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Topics: Employee Engagement, HR analytics

Turn Employee Feedback into Meaningful Action Plans

Posted by PeopleFirst on Mar 27, 2019 10:37:20 AM

You have just spent weeks planning and conducting your survey… Now what? What do the results mean? Who do you communicate the results to and how do you share them? Using information derived from survey results can help your organisation improve employee experience and detect problems before they occur. Effective survey analysis and action plans can lead to significant return on investment.

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Topics: Performance Management, Feedback Survey

Attract, engage and empower women in the workplace

Posted by Dorothy Yiu on Mar 13, 2019 3:18:24 PM

According to BCG’s report on gender diversity in SEA, much work has to be done. The higher up the leadership chain, the fewer women you find. Only 12 percent of CEO and board-level positions in SEA are held by women and this pattern repeats in other parts of the world, according to the study. 

Efforts taken to understand how women’s communication strategies can help or hinder their fortunes at work have mostly led to the same finding: Many women fail to speak out when they are overlooked for promotion and lack confidence to voice out whether they are actually happy in the workplace. By not speaking out, they fail to get higher positions, better pay or the opportunity to make a difference to their engagement at work. 

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Topics: Workplace Culture

Effective Communication in the Workplace leads to Business Outcomes?

Posted by Rachel Lim on Mar 13, 2019 2:47:26 PM

Open communication culture doesn’t only entail simply updating fellow department members or managers about work progress. In order to have great communication, everyone should aim to build stronger relationships with their peers and managers across all departments.

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Topics: Employee Engagement, HR analytics, HR Strategy

Employee lifecycle analytics: The secret to overcoming startups’ growing pains

Posted by Chee Tung on Mar 13, 2019 2:20:55 PM

When a startup is in its growth phase, it undergoes various organisational growing pains. The company will undergo a structural shift — significant numbers of new employees, new departments and a changing collegial culture.

As the size of the team grows, maintaining effectiveand open communication with all employees as well as the integrity of the culture will be pivotal to the scaling process.

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How Employee Lifecycle Surveys Provide Powerful and Actionable Talent Insights

Posted by Chee Tung on Mar 13, 2019 2:11:58 PM

The era of lifetime employment at a company is over.

Leaders who can find ways to maximise the time their talent spends with them can create a powerful and sustainable competitive advantage for their companies.

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Topics: Employee Engagement, HR analytics

How to Recruit and Retain Generation Z

Posted by Rachel Lim on Feb 20, 2019 5:07:18 PM

For HR Managers, the art of attracting Millennials - the generation born in the early 1980s to the mid 1990s - is certainly nothing new. By offering flexible working hours and incorporating technology into the workplace, firms have been able to satisfy these ‘gig’ employees for years now. However, what many firms have yet to prepare for is Generation Z - the generation born between the mid-1990s to the early 2000s.

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Topics: Employee Engagement, Attrition / Retention, HR Strategy, Workplace Culture

How Real Time People Analytics help HR to Contribute to Business Value

Posted by PeopleFirst on Feb 19, 2019 3:28:13 PM

 

Industries are being disrupted and talents are becoming more mobile. They are expecting better experience and personalised recommendations to improve their journey with the company. 45% of employees reported that they would be likely or very likely to look for another job outside their current organisation within the next year (SHRM). 

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Topics: Employee Engagement, Attrition / Retention, Performance Management, Workplace Culture

3 Simple Tips to Cultivate a Happy Workplace

Posted by Dorothy Yiu on Jan 23, 2019 6:59:27 PM

We all know that teams who are happier and more engaged are 21% more productive and 59% less likely to look for a job with a different organisation. People are organisation’s number one asset, so keeping them happy should be organisation’s number one priority. 

Here are my 3 tips to leaders to ensure a happier workplace.

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Topics: Employee Engagement, Workplace Culture

The Top Three People Management Trends of 2019

Posted by Chee Tung on Jan 16, 2019 11:57:26 AM

Frederick Taylor’s ideas of “scientific management” caught the business world’s attention in the early 20th century, at a time when industrialisation and large-scale production technologies were being adopted.

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Topics: Employee Engagement, Performance Management